Terms of Service

Use of Stublet (the app and the stublet.app website) is your agreement to these terms. If you don't agree, don't use the service.

Use is limited to people 18 and over. Subletting is a legal arrangement that requires capacity. By signing up you confirm you are at least 18.

Account: you are responsible for providing accurate information, keeping your sign-in factors safe (phone, email, OAuth), and not sharing them. Phone verification is required to publish a listing. You may not create multiple accounts, impersonate anyone, or transfer your account. Accounts created via Google, Apple, or Facebook are also subject to those providers' terms.

Stublet is a platform that makes sublet listings from hosts - a property owner, or a tenant whose lease permits subletting or who has the landlord's permission - accessible to subtenants looking for a sublet; users contact each other directly. The service uses your social network so you can prefer dealings with people you know or know-through-friends.

What Stublet is NOT:

• Stublet is NOT a party to sublet agreements between users. Any contract is directly between host and subtenant
• Stublet does NOT process payments, hold money in escrow, or charge fees. Rent and deposit are arranged directly between the parties, off-platform
• Stublet does NOT insure the transaction. There is no insurance, guarantee, compensation fund, or indemnity from Stublet for damage, cancellation, fraud by another user, or an agreement that isn't honored. None of this limits Stublet's own liability under the "Warranties and limitation" section or under non-waivable law
• Stublet is NOT a real-estate agency, property manager, or independent identity verifier
• Stublet does NOT run criminal-background or credit checks on users

By posting a sublet listing you represent and warrant that:

• You have the legal right to sublet the property - you own it, or your lease permits it, or you have your landlord's permission
• Everything in the listing - description, photos, location, dates, price - is accurate, current, and truthful
• The photos show the actual property, not a different one
• You have the right to display the photos (no third-party copyright violation)
• If you enter a precise street address, it will be visible to anyone who can see the listing - what you expose is your call

Misleading listings, listings for properties not actually available, or listings that are really ads for another service are prohibited. Stublet may remove a listing that is misleading, in breach, or has drawn substantial reports.

Strictly prohibited on Stublet:

• Fraud and payment pressure: impersonation, fake listings, or pressuring someone to pay before they have verified the other party, the property, and the payment recipient. Legitimate rent and deposits are paid directly between host and subtenant outside Stublet, as explained in the Payments section
• Harassment: violent, sexual, racist, or threatening language
• Spam: identical messages to many followers, non-sublet commercial promotion, malicious links
• Platform circumvention: pushing contact off-Stublet to evade reporting before the parties have agreed on a specific sublet
• Scraping: using automated tools to harvest listings or profiles
• IP infringement, anything illegal, or anything intended to dodge tax

Personal contact details (phone, email, WhatsApp links) are removed from messages and listings; conversations take place in the app.

Giving access to your contacts is your choice alone. Only coded versions of numbers leave your phone, never contact names. Details are in the Privacy Policy.

Content related to child sexual exploitation (CSAE): zero tolerance, full stop. Reports are handled immediately, the account is suspended, and details are referred to the authorities. See the "Safety & Moderation" page.

The trust system is not a substitute for judgment: verifications and degrees of separation are aids. A verified phone or email only confirms the user controls them, not full identity. Stublet does not endorse users and does not run background checks. Before subletting we recommend: meeting in person, visiting the property yourself, asking for proof of ownership - or, if the host rents the place, the original lease or the landlord's consent - and signing a written sublet agreement.

The content you upload to Stublet - photos, listing descriptions, bio, messages - remains yours.

By uploading content you grant us a worldwide, non-exclusive, royalty-free license limited to displaying it to the audience you choose, delivering messages and attachments, storing and securing it, handling reports, and operating and improving the service. Private messages and private attachments are not licensed for unrelated advertising or promotional campaigns. Any external campaign using identifiable public listing or profile content requires a separate, clear permission. The license continues only for the time needed to provide the service, complete technical processing, handle active safety reviews, or comply with a legal hold.

You represent that you have the rights necessary for everything you upload.

Copyright complaints: [email protected] with full detail - what the content is, where it appears, your identifying details, and a statement that you are the rights-holder. We respond within 14 days and remove infringing content.

Stublet's booking system is a request system, not a binding-contract system.

• When you send a request, you're proposing that the host explore subletting on those dates
• When a host accepts, the dates are marked as occupied on the listing so neither party wastes time on conflicting requests
• Acceptance of the request in Stublet does not itself sign a sublet agreement through Stublet. The actual sublet agreement - terms, final price, period - is negotiated separately between host and subtenant (preferably in writing). Messages or conduct may still create obligations under applicable law
• Stublet is not responsible for the agreement being honored, money changing hands, or the deposit being returned, and provides no insurance, guarantee, or compensation for any of them
• Every payment passes directly between the host and subtenant, outside Stublet. Stublet never receives, holds, transfers, or processes money for either party and never holds rent or a deposit in escrow

If you seek or occupy a sublet, you are responsible for checking that the property, dates, price, house rules, and other terms suit you before committing.

You agree to:

• Give the host accurate information relevant to the proposed stay and intended occupants
• Use the property only as agreed, follow the written sublet agreement and lawful house or building rules, and avoid nuisance or damage
• Pay rent, deposits, utilities, and other agreed amounts directly to the host when due
• Return the property, keys, and access devices on time and in the agreed condition, subject to ordinary wear and applicable law
• Not copy access devices, add occupants, host events, or further sublet without the host's permission

Stublet does not inspect the property or verify legal, safety, accessibility, licensing, insurance, or habitability conditions. Users should carry out their own checks and obtain professional advice when appropriate.

Hosts and subtenants decide their own agreement. Before money or keys change hands, they should record in writing at least: the parties' names, property, dates, rent, payment schedule, deposit and return conditions, utilities, cancellation terms, inventory, damage process, and key handover.

All payments take place outside Stublet and at the users' own risk. Stublet does not select a payment method, verify bank details, issue invoices or receipts, collect debts, determine deposit deductions, or reverse transfers. Confirm the recipient through a trusted channel before paying and do not rely only on payment details sent in a message.

Each user is responsible for taxes, reporting, permits, approvals, rent-control rules, and other legal obligations that apply to them or the property. Stublet does not give legal, tax, real-estate, or insurance advice.

Stublet does not set a default cancellation, refund, deposit, or damage policy for agreements between users. Those terms come from the parties' own agreement and applicable law.

If a problem occurs, preserve the listing, messages, signed agreement, payment records, inventory, and dated photos; contact the other party promptly; and use lawful emergency or public-authority channels where safety, fraud, or property damage is involved. A platform report helps Stublet assess account or content action, but it does not file a police report, start court proceedings, decide who owes money, or pause a legal deadline.

Stublet may provide records when lawfully required and may act on accounts under these terms. It does not mediate, arbitrate, adjudicate, collect, or enforce private user agreements.

Stublet may rely on third-party services for sign-in, hosting, maps, analytics, notifications, app distribution, and communications. Their availability and their own terms may affect parts of Stublet. Links to third-party sites do not mean Stublet endorses or controls them.

We may maintain, secure, test, modify, suspend, or discontinue parts of the service. We will use reasonable efforts to communicate a material planned change where practical, but urgent security, legal, or reliability work may occur without advance notice. Users should keep their own copies of agreements, payment records, and other transaction documents; Stublet is not an archive for the parties' legal records.

Our reporting system is available on every listing, profile, and message. You can report fraud, impersonation, harassment, suspected CSAE, spam, copyright infringement, or anything that breaks these terms.

When a report is filed on a message, our safety team may review that message to handle the report - the reported message only, not the rest of the conversation. We do not routinely monitor messages.

We review every report as soon as possible. CSAE reports get immediate priority and a response within 24 hours. Possible actions: warning, content removal, temporary suspension, account deletion, referral to authorities.

Blocking: you can block a user at any time. Blocking removes them from your feed, prevents them from following you, and removes any way of contacting you.

For the full safety policy, including zero tolerance for CSAE, see the "Safety & Moderation" page.

On our side: Stublet may suspend or delete an account if a user breaks these terms, the safety policy, or the law. For severe breaches (CSAE, fraud, violence) we act without notice. In other cases we'll try to notify you and give you a chance to fix things first.

On your side: you can delete your account anytime under Settings > Delete account, or by following the steps on the "Account & Data Deletion" page.

After suspension or deletion, only the parts of the content license needed for retained copies, safety records, legal holds, or disputes survive, together with the limitation-of-liability, indemnification, and governing-law sections to the extent permitted by law.

The service is provided "AS IS" and "AS AVAILABLE". We work to keep the service up and stable, but we make no commitment about uptime, absence of bugs, or full accuracy of listings and other users' information. We may, without prior notice, update the service, change features, or retire features that aren't in meaningful use.

To the maximum extent permitted by law, Stublet and its owners, officers, and employees will not be liable for:

• Any indirect, consequential, incidental, special, or punitive damages
• Lost profits, lost data, or lost opportunity
• Damages arising from: sublet deals between users, misleading listing information, infringement by another user, property damage during a sublet, or service interruptions

Stublet's total liability to you under any cause of action is limited to the amounts you've paid us in the last 12 months - and since Stublet does not charge users, that amount is zero.

Israeli consumer-protection laws: nothing in these terms releases us from liability under laws that cannot be waived.

You agree to indemnify Stublet, its owners, officers, and employees against every claim, demand, loss, or damage (including reasonable legal fees) arising from:

• Content you post or send
• Your use of the service in violation of these terms or the law
• Your infringement of a third party's rights (privacy, IP, or other)
• Any dispute between users, including sublets that didn't happen or that happened and were cancelled

This obligation survives the end of your use of the service.

All rights in the Stublet app, its source code, design, logo, and the trademarks "Stublet" and "סתבלט" - belong to Stublet's owners.

You receive a limited, non-exclusive, revocable license to use the app for personal, non-commercial purposes - under these terms.

Not allowed: copying, duplicating, reverse-engineering, bypassing security measures, or using Stublet's brands without explicit written permission.

Governing law: these terms and the relationship between you and Stublet are governed solely by the law of the State of Israel. Exclusive jurisdiction over any dispute rests with the competent courts of Tel Aviv-Jaffa.

Changes to terms: we may update these terms. A material change is surfaced in the app before you continue using the affected service and, where a new agreement is required, the current version is presented for a fresh acceptance action. A cosmetic change is reflected by the "last updated" date at the top of the page.

Contact: [email protected]. For data deletion, see the "Account & Data Deletion" page. For safety reports, see the "Safety & Moderation" page.

If any provision is held invalid by a competent court, the remaining provisions stay in full effect.